10% of course grade
Read the Delta case at the end of Part 1 of Gido & Clements and answer the first three questions on page 80. Your answers are expected to be comprehensive in using the sorts of issues and ideas that have been discussed in class (including the supplemental Web notes) and in the first six chapters of the textbook.
Note that this is an individual project. Although it is expected that students have been discussing the readings and other course related issues outside of class, the final written exam document should be your own individual work. You should not be attempting to "core dump" on an exam such as this. That is, do not attempt to confuse your answer with everything that you have learned: just answer the question that is asked. Your answer should, however, be based substantially on the sorts of issues that have been part of class discussions, hand-outs, and assigned readings; your answer will be marked on the depth of substance with respect to issues associated with this class.
In answering these questions, you MUST adhere to the following rules: