PROJECT MANAGEMENT:
CHAPTER 3
Proposed Solutions
PROPOSAL MARKETING
People and organizations are not necessarily aware
of their needs. Helping them to understand their needs (what salespeople
do for a living) can lead to a solution - in the form of an unsolicited
proposal.
BID/NO BID DECISION
Contractors prepare and submit if they believe
that there is a reasonable probability of being selected as the winning
bid. Some factors that a contractor might consider include:
-
competition
Are other contractors are also submitting proposals?
Do they have any competitive advantage?
-
risk
Are there any uncertainties that could lead to failure, such as technological
and financial?
-
mission
Is the proposed contract consistent with the contractors core business?
-
extension of capabilities
Might the proposed contract lead to other opportunities?
-
reputation
Has the contractor successfully done business with this customer in
the past?
-
customer funds
Is the customer really likely or able to follow through with the project?
-
proposal resources
Does the contractor have the time and other resources to develop a
potentially winning proposal?
-
project resources
Does the contractor have the resources to carry out the contract if
the proposal is selected?
A WINNING PROPOSAL
-
understands what the customer wants
-
can carry out the proposed project
-
will complete the project within budget and on schedule
-
will provide the greatest value to the customer
-
is the best contractor to solve the problem
PROPOSAL CONTENTS
TECHNICAL SECTION
-
problem statement
state what needs to be solved in a way that shows
an understanding of the customer's problem
-
proposed approach or solution
description of how data would be collected, analyzed,
and evaluated
description of methods used ot evaluate alternative
solutions
rationale for proposed approach or solution
confirmation that that the proposed solution
would meet the requirements of the RFP
-
benefits to the customer
state how the customer will receive more value than from competing
proposals
MANAGEMENT SECTION
-
description of work tasks
definition and description of each major task
-
deliverables
tangible items that will be provided during the project
-
e.g., reports, drawings, equipment, etc.
-
project schedule
e.g., Gannt chart
-
project organization
description of how resources will be organized
e.g., names of people or subcontractors responsible for each task
-
related experience
list of similar projects completed by the contractor
-
equipment and facilities
list of unique or specialized equipment which the contractor has to
use in the project
COST SECTION
-
labor
classification, hours, hourly rate, salary, etc.
-
materials
materials required to complete the project
-
subcontractors and consultants
additional expertise that is hired by the contractor
-
rental of equipment and facilities
special machinery, tools, storage buildings, etc.
-
travel
costs to travel outside of the local area, including car rental or
air fare, hotel rooms, meals, etc.
-
documentation
printing manuals, reports, etc.
-
overhead
indirect costs of doing business, such as insurance, depreciation,
etc.
-
escalation
funds to counter changes in costs across long time periods
-
contingency
funds to cover unexpected or overlooked items
-
fee or profit
the difference between the above costs and the final price
CONSIDERATIONS IN PRICING A PROPOSED PROJECT
-
reliability of the cost estimates
a ballpark estimate of costs is more risky than costs based on recent
similar projects, prices out of catalogs, and detailed estimates
-
risk
contingency should be included for endeavors which have never been
undertaken, for projects associated with variables that cannot be estimated
with high certainty, for projects in which many variables are unknown,
etc.
-
value of the project to the contractor
projects which gain the contractor experience, contacts or a reputation,
projects which keep employees on the payroll during slow times, and such,
might be worth a lower monetary price
-
competition
a competitor might submit a low price based on value other than price
(issues above)
-
customer's budget
a cost above the customer's budget is less likely to be accepted, so
knowledge of the customer's willingness or ability to pay some amount would
increase the likelihood of acceptance
PROPOSAL SUBMISSION AND FOLLOW-UP
-
include contact information - name, address, phone, etc.
-
include required number of copies
-
ensure that proposals arrive on time
-
call to confirm that the proposal was received complete and on time
CUSTOMER EVALUATION OF PROPOSALS
-
proposals with the lowest prices often make the first cut for further consideration
Other evaluative criteria include (see A Winning Proposal above):
-
compliance with the requirements of the RFP
-
understanding of the customer's problem or need
-
practicality of the proposed solution, implementation, and schedule
-
contractor's experience and success
-
reasonableness and completeness of costs
The result of evaluation will often be a short list of three or
four proposals for more substantive evaluation.
TYPES OF CONTRACTS
-
fixed-price contract
price remains the same unless the customer and contractor agree on
changes; appropriate for contracts that involve little risk to the contractor
-
cost-reimbursement contract
customer pays for actual costs plus some agreed-upon profit; appropriate
for contracts that involve risk to the contractor
MISCELLANEOUS CONTRACT PROVISIONS
-
misrepresentation of costs
-
notice of cost overruns or schedules
-
approval of subcontractor
-
customer-furnished equipment or information
-
patents
-
disclosure of proprietary information
-
international considerations
-
termination
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terms of payment
-
bonus / penalty payments
-
changes
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